Your security has top priority! That is why when paying by credit card, data such as credit card number, bank sorting code, account number, name, and address are transferred via a secure SSL line. Thanks to that, no unauthorised persons can read the data you enter during the transfer. To increase security in voucher shops even more, we use several additional security measures.
We use EDP-supported processing of your information. You will receive advertising information such as top offers and news only from Falkensteiner Family Resort Lido. Of course, you can block this at anytime. This data will not be passed to third persons.
All access to www.falkensteiner.com, as well as access to other websites operated by Falkensteiner, such as traumgutscheine.com/fal, is recorded and stored in the log files of the used web servers. Only information transmitted automatically by your web browser to the server is stored in the log files. This information includes especially: IP address, time of server query, operating system, browser type/version, name of your Internet provider, website from which you got to our site, and sites that you access on www.falkensteiner.com or other websites operated by Falkensteiner. The provision of only this information prevents inferences being drawn pertaining to your person. This data is stored solely for statistical reasons. Please also read the information about Google Analytics stated below.
Other personal data is collected only if you send us this information voluntarily, e.g. via e-mails, inquiries or registration. Of course, you can use our website without providing personal data. However, in this case, we can provide you with individual services, such as the sending of offers, brochures etc., only to a limited extent. If you provide us with personal data, we will use it only for processing your inquiries/bookings, providing other services, as well as for administrative reasons.
The User agrees that his/her personal data will be stored and, where required, processed. The personal data of Users will be treated as confidential, in accordance with the provisions of the Data Protection Act.
We will not sell personal data to third parties or otherwise market it. Your personal data will be passed or otherwise conveyed to third parties only if necessary for business transactions, or if you give us prior consent. You can revoke your consent at anytime. We may also be obliged to disclose your personal data on the basis of legal requirements or legal procedures. Upon written request (see the address above), we will inform you about the stored data regarding your person. You can also correct incorrect data and erase impermissibly processed data at anytime.
The provisions of the Data Protection Act apply.
etracker
The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.
The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject tothe strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with theePrivacyseal data protection seal of approval.
The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.
You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.
Further information on data protection with etracker can be found here.