Accessibility Statement
Falkensteiner Family Resort Lido is committed to making its shop system accessible and usable for all users.
Compliance Status
This website is partially compliant with the requirements of conformance level AA of the Web Content Accessibility Guidelines (WCAG) 2.1 and with the applicable European Standard EN 301 549 V3.2.1 (2021-03), in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.
Non-Accessible Content
The content listed below is currently not fully accessible:
The purchased voucher product can be downloaded as a PDF file. The PDF itself is not designed to be fully accessible. However, this should not prevent the purchaser from giving the voucher as a gift or the recipient from redeeming it. Should you experience any issues or have any questions regarding your PDF voucher, we will be pleased to assist you using the contact details provided below.
System-generated emails and purchase receipts are currently not fully accessible. Improvements and optimizations are already underway.
Preparation of this Accessibility Statement
This statement was prepared on 06 July 2026.
The system was assessed for compliance with WCAG 2.1 Level AA through a self-assessment conducted at the time of its launch.
This statement was last updated on 06 July 2026.
Feedback and Contact Information
If you encounter any accessibility barriers that prevent you from using our website, or if you identify issues that are not described in this statement or deficiencies regarding compliance with accessibility requirements, please notify us by email. We will review your request and contact you as soon as possible.
Contact: lido@falkensteiner.com
Enforcement Procedure
If you are not satisfied with the response received through the contact channel above, you may submit a complaint to the competent enforcement body at:
protocollo.agcm@pec.agcm.it